Frequently Asked Questions
Everything you need to know to bring Good Behavior into your home.
What is the typical shipping timeframe for furniture items?
Standard furniture orders are processed within 3-5 business days. Delivery typically takes 2-3 weeks depending on your location, as we use specialized white-glove carriers to ensure your items arrive in perfect condition.
Do you offer international shipping?
Currently, Good Behavior ships exclusively within the continental United States and Canada. We are working on expanding our logistics network to support international orders in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most home decor items. Products must be in their original packaging and unused condition. Please note that custom-made or upholstered furniture pieces are final sale.
Are your wood products sustainably sourced?
Yes, sustainability is at the core of Good Behavior. We partner with FSC-certified suppliers to ensure all our wood products are harvested responsibly and meet high environmental and social standards.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to our carrier's portal. For large furniture deliveries, the carrier will contact you directly to schedule a delivery window.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger home investments.